Customer Reviews:
Showing reviews 1-5 of 15
 TERRIBLE BUG ZAPPER AND VIATEK TERRIBLE COMPANY February 17, 2010
Carolina De Jesus (NC)
VIATEK IS ONE OF THE WORST COMPANYS I HAVE DELT WITH, I PURCHASED THIS BUG ZAPPER IN MAY 2009 IT IS FEBRUARY 2010 AND I STILL HAVE NOT RECEIVED THE REPLACEMENT SAID BY THE CUSTOMER SERVICE MANAGER THAT WAS GOING TO BE SENT TO ME, THEY NEVER ANSWER E-MAILS AND AT 3:30 PM THEY SEND YOU TO VOICE MAIL MIND YOU IT SAYS THEY ARE OPEN TILL 5:00 PM, THE BUG ZAPPER ONLY WORKED FOR 2 DAYS, THE WORST CUSTOMER SERVICE EVERRRRR DO NOT BUY FROM VIATEK!!
 Bulb Replacement November 17, 2009
J. Greten
My brother's unit experienced same bulb failure as others. Otherwise, he likes the unit.
Average life of bulb may be 3000 hrs, or near 3 months continuous use.
Bulb is extremely difficult to replace, but is available.
Search for F4T5/BL. Just ordered 3 for $2.99 each plus shipping.
Alternate would be F4T5/CW which is a cool white bulb available from home improvement stores, just not sure how well it compares to black light for attracting insects.
Also, zapper leads are very poorly connected in the top of the unit. Suggest soldering or crimping while disassembled for bulb replacement.
This is designed as disposable in 2-3 months use, or slightly more if used intermittently.
 Awesome Product!!! November 16, 2009
Venito (Germany)
I have not been getting bit in my room since I bought this thing! Must be working!
VERY VERY BAD DESIGN October 19, 2009
Ron B (memphis, tn USA)
I have 5 of these and all failed within 2 months. I really don't feel like playing the mailing game with customer service to get replacement garbage. I just wrote these off to a learning experience but this design is VERY VERY BAD. On a good day I would rate these 0 stars. DO NOT BY THIS GARBAGE!!!!
JUST A BIG PIECE OF JUNK!!! and a big lie... October 1, 2009
Carlos Eduardo Acevedo Donis (Venezuela)
THE WORST ZAPPER EVER!!!! I bought one of this BIG MARKETING LIE and pay the price of my naivety... When I take it out of the box it looks nice and intact. But I was quickly surprised when saw that it have a regular UV bulb, NOT LED as they assure in the product description... (and stupidity of mine because it is easy to notice in the Amazon's picture) After the upset, I leave it charging all the necessary time and prepare to use it that night... The first I notice was the zapper doesn't kill A SINGLE MOSQUITO!!! I even put the lamp in the middle of a mosquito cloud but they stay far away of zapper... My second surprise, the 10 Hrs battery use charge time... which was barely the half they offer!!!
The second an third day it kills 2 Mosquitos... and I did verify this zapper lamp have not enough attractive power to make bugs fly into and kill it... But the big surprise was the fourth day of use when I turn it on...!!! the REGULAR UV Bulb (the same "LED" who suppose to last virtually for ever...) lights just the half of intensity and looks like burned!!!
After that... the Lamp never zapp any other bug!!! and of course it doesn't work not even for use as a lantern...
In a regular case, a buyer could maybe return back or send this junk for service! but I am an overseas buyer, and in our case there is no more option than throw it away to garbage... after only 4 day of use!
THIS IS A BIG WASTE OF MONEY AND A HUGE PRODUCT LIE I STILL DON"T UNDERSTAND HOW AMAZON SELLS AND SUPPORT....!!!
Showing reviews 1-5 of 15
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